Information We Collect

If you reach out for corporate floral designs or gift services, we gather data you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely via our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery timelines, and budget constraints. This helps us deliver a service tailored to your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

MossLoomPrism respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the privacy of your information with seriousness and implement suitable technical and organizational safeguards to protect it. This includes secure storage, encrypted communications, and restricted access to personal data within our organization.

While we implement strong security measures, no method of transmission over the internet is entirely risk-free. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Site Tracking

We use cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies help us recall your preferences and assess site performance.

You can adjust cookie settings in your browser. Note that turning off some cookies might impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

External Links

Our site may include connections to third-party sites or services. This privacy policy covers only MossLoomPrism and our site. We are not accountable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial alterations occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.